Paying close attention to every detail, I build each holster as if it were for my own use. In order to help ensure you are making a wise investment, I have a 30 day return policy on all of my holsters.
If for any reason you are not satisfied with the quality of my work during the first 30 days, you may send it back for a full refund.
Not every cow is created equally and I am only human so, if there is ever a problem with the materials..snaps, rivets, stitching or leather, I would like the opportunity to make it right by repairing or replacing your holster within the first 30 days after you receive it. I am always happy to repair old and heavily worn Mad Hat holsters free of charge (the cost of shipping is the customer's responsibility on older pieces).
You work hard for your money and I want you to feel I;m giving you a product that is worth every penny you spend on it. I stand behind my work 100 percent, both before and after the sale..I will spend as much time as needed to help you with your questions or concerns. I am always happy to give advice or suggestions whenever they are needed. That is my promise to you.
Jason Smith, Mad Hat Leather
Awesome guarantee Jason! It's great to see that a "handshake" is still a viable contract. I hope to someday meet the man behind the leather.
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